ABOUT ZAPIER

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 6/13/2025

Location: Americas

Hi there!

We’re looking for a Solutions Architect to join our Sales team at Zapier. In this role, you'll partner with the team to help develop our go-to-market strategy and close key customer accounts. You’ll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction.

You’ll be selling a product that is consistently a preferred choice in the market. As an early Solutions Engineer at Zapier, you’ll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration.

THINGS YOU’LL DO:

• Take a consultative approach to deeply understand your customers’ technical needs and pain points, and present tailored, insightful solutions using Zapier’s Enterprise Automation platform.
• Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
• Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
• Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.

ABOUT YOU:

• Experience: 2+ years (L2) or 5+ years (L3) in pre-sales, post-sales, implementation, or professional services at technical B2B SaaS companies.
• Technical Acumen: You are deeply familiar with API integrations—you’ve built them, used them extensively, consulted with others building them, and guided teams with technical best practices. You’re proficient with Zapier’s platform and can communicate its value with authority.
• Consultative Approach: You excel at understanding customer needs and providing innovative solutions.
• Relationship Building & Nurturing: You know how to quickly build and maintain senior-level relationships, establishing trust with both business and technical teams.
• Adaptability & Problem Solving: You thrive in dynamic, evolving environments.
• Technical Innovation & Mentorship: You’re a fast-moving technical innovator who enjoys sharing knowledge.
• Cross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product to ensure customer success from pre-sale to post-deployment.
• Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact.
• Self-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve.
• AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast.

Nice to Have

• Proven Success in Sales: You’ve demonstrated success in closing 6 figure software deals and can quickly develop and maintain relationships with senior stakeholders.

HOW TO APPLY

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application.

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations.

APPLICATION DEADLINE:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.