ABOUT ZAPIER

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 04/01/2025

Location: Americas (EST to PST, EST preferred)

Hi there!

My name is Anna Marie, and I’m the Head of Zapier Agents, an experimental AI workspace, and this role will report to me. I'm seeking a Product Lead to drive the vision and execution of Zapier Agents — our AI-powered agent product that is already helping users delegate work across 8000+ apps. This is a unique opportunity to shape how intelligent Agents operate at scale, built on top of Zapier’s integration engine and real user workflows. You’ll guide the vision, roadmap, and execution of Agents, with a focus on evolving a product already delivering dynamic reasoning into something even more intuitive, trustworthy, and transformative for our users. If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.

What You'll Do

• Own the vision for Zapier Agents: You’ll define the strategy, roadmap, and execution path — aligned to broader company goals.
• Lead from idea to launch: You’ll partner across teams to shape ideas, ship value early, and iterate as you go.
• Deeply Understand Your Users: Be the internal expert on your users and their needs, so you can reflect those needs in your prioritization decisions & serve as an effective champion.
• Use data to make smart calls: You’ll measure what matters and refine your roadmap based on what you learn.
• Collaborate across disciplines: You’ll work closely with Engineering, Design, GTM, and Support to deliver impactful product experiences.

About You

• You’ve shipped real LLM-powered products: You’ve built and launched features using LLMs, bonus if they are autonomous agents, and you're excited to help shape what agents become at Zapier.
• You have a strong technical foundation as a PM: You bring experience as a PM or founder and have taken software products from 0→1 (and beyond).
• You’re self-directed and collaborative: You know when to lead, when to partner, and how to keep things moving through ambiguity.
• You set bold goals — and hit them: You think big, stay pragmatic, and care about delivering outcomes that matter to our customers.
• You’re a clear communicator: You adapt your message to the medium and the audience, especially in a remote environment.
• You overlap with ET hours daily: You’re available from 10am–3pm ET for team meetings and collaboration, in addition to async work.
• You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.