Job Description

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and Retail verticals.

We’ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy, and delegation, we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated, focused on building the perfect solution but never losing sight of the bigger picture.

We are seeking a highly capable and hands-on Program Manager with deep experience managing complex IT programs within a Microsoft-centric infrastructure. This role will drive the planning, execution, and delivery of critical infrastructure and identity programs, including initiatives around Active Directory, Microsoft Exchange, Entra ID (formerly Azure AD), and Microsoft 365. The ideal candidate is technically fluent, experienced in cross-functional program delivery, and comfortable working closely with infrastructure architects and security teams.

Key Responsibilities

• Manage and oversee strategic IT programs involving Microsoft infrastructure, including directory services, messaging, and identity management.
• Collaborate closely with the Microsoft Infrastructure Architect and internal stakeholders to align program goals with business and technical objectives.
• Own and manage the program lifecycle—requirements gathering, scheduling, resource planning, execution, risk mitigation, and delivery.
• Coordinate migration projects such as Active Directory domain consolidation, Exchange Online transition, and Entra ID optimization.
• Develop and maintain detailed program documentation including timelines, deliverables, change logs, and stakeholder updates.
• Identify and remove roadblocks, proactively resolving issues to ensure timely delivery and operational readiness.
• Drive continuous improvement and standardization across program execution, deployment methodologies, and reporting.
• Ensure compliance with security, privacy, and audit requirements during program execution.

Requirements

• 5+ years of experience managing IT programs, with 3+ years focused on Microsoft infrastructure or identity-related initiatives.
• Proven track record of successful program delivery in hybrid environments (on-prem + cloud).
• Familiarity with Microsoft technologies: Active Directory, Exchange (on-prem and online), Entra ID/Azure AD, Microsoft 365, Intune, etc.
• Strong understanding of ITIL, change management, and enterprise IT operations.
• Excellent organizational, leadership, and communication skills.
• Ability to work cross-functionally with architects, engineers, business units, and executives.
• Comfortable with project tools like Microsoft Project, Azure DevOps, or similar platforms.

Preferred Qualifications

• Experience in an IT Manager or Systems Engineering role earlier in career.
• Microsoft certifications (e.g., Azure Administrator Associate, MS365 Certified: Enterprise Administrator Expert).
• Experience managing vendor relationships and third-party consultants.
• PowerShell or scripting knowledge to aid in program understanding and automation alignment.